Genpact Propels AI-First Strategy with New Executive Leadership Appointments
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~ Genpact, a global professional services firm, has recently announced two new executive leadership appointments in their efforts to strengthen their team with transformative digital leaders. These appointments, which include Vipin Gairola as Global Operating Officer and Vidya Rao as Chief Technology and Transformation Officer, demonstrate the company's commitment to leveraging data, technology, and AI-first principles for future growth.

As the Global Operating Officer, Gairola will be responsible for transforming service delivery for Genpact's clients through the use of AI-led solutions. He will oversee global client operations, analytics, data, and technology across all countries. Gairola brings over two decades of experience from his previous roles at Accenture, where he served in various senior leadership positions including Chief Strategy Officer for Accenture Operations.

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Rao, who previously held the role of Chief Information Officer at Genpact, will now take on the expanded role of Chief Technology and Transformation Officer. In this position, she will lead the company's efforts in reimagining internal processes, tools, technologies, and infrastructure with an AI-first approach. Additionally, Rao will establish a world-class data office to enhance Genpact's data capabilities and drive insights for effective AI and automation initiatives.

BK Kalra, President and CEO of Genpact expressed excitement about having highly talented individuals like Vidya and Vipin in key leadership roles. He stated that their appointments align with the company's strategy to revitalize its leadership team for future growth. With a focus on data analytics, operations, and AI expertise among its leaders, Genpact is well-positioned to thrive in an AI-driven world.

These new appointments reflect Genpact's dedication to staying ahead of industry trends and providing innovative solutions for its clients. With Gairola and Rao leading the way as transformative digital leaders within the company's executive team, Genpact is poised for continued success in its next chapter of growth.

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