IPC and LeapXpert Partner for Federated Messaging Governance and Compliance
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NEW YORK and LONDON, Nov. 7, 2024 ~ IPC, a leading provider of secure and compliant communication solutions for financial markets, has announced a new partnership with LeapXpert, a pioneer in responsible business communication. This collaboration aims to enhance messaging communications capture, governance, and compliance capabilities for regulated financial businesses.

As the workplace becomes increasingly digital and messaging channels are used more frequently alongside traditional telephony communication, managing effective surveillance and meeting regulatory compliance obligations has become a major challenge for the financial industry. LeapXpert's solutions address this challenge by creating a federated messaging environment that allows for seamless cross-platform messaging between multiple users and apps.

Through this partnership, IPC will offer its clients access to LeapXpert's centralized and highly interoperable communication platform. This platform can be accessed through a Single Professional Identity (one contact number), streamlining messaging functionality and providing an enhanced communication experience. It also ensures robust communications governance and compliance with recordkeeping requirements from regulatory bodies such as the SEC, CFTC, ESMA, FCA, and others.

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IPC has been at the forefront of technology innovation in trading communications systems for over 50 years. By partnering with specialist service providers like LeapXpert, IPC is committed to improving the trading experience for all stakeholders. The integration of LeapXpert's solutions within IPC's existing Unigy, Trader Voice, Unified Comms & Mobile capture solutions will create a unique and highly differentiated industry solution.

James Tonks, SVP Partner Development at IPC, expressed his excitement about this collaboration by stating that it represents the future of compliant communication. He also highlighted the increasing use of messaging channels in today's business world and how federated messaging is the next major step in the digital enterprise communication revolution.

Avi Pardo, Co-founder & CBO of LeapXpert, also shared his enthusiasm about this partnership by emphasizing the importance of seamless communication in the fast-paced world of financial markets. He believes that their collaboration with IPC will help financial institutions navigate the complexities of off-channel communication while staying compliant and optimizing their operations.

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The LeapXpert Communications Platform offers various chat features, including one-on-one and group chats, across multiple messaging channels such as WhatsApp, iMessage, WeChat, SMS, Telegram, Signal, and LINE. This allows clients to stay on their preferred or authorized channels while traders and employees use one platform and number across multiple channels, making them more accessible to clients.

Moreover, the platform's API integration and client/employee identification and validation functionality ensure that both parties are speaking to a specific individual rather than a team member. Advanced governance features such as data leakage prevention, information barriers, anti-virus and malware services also make it easier for firms to monitor client conversations, safeguard sensitive information, protect assets from loss and security threats, and prevent data leaks.

In conclusion, the partnership between IPC and LeapXpert brings together two industry leaders in their respective fields to provide a comprehensive Digital Communications Governance & Archiving (DCGA) solution for financial institutions. With this collaboration, IPC continues its commitment to innovation and improving the trading experience for its clients.
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